Contact information

Peony&Petals Limited 

We’re here to help with orders, delivery queries, and any questions regarding your bouquet.

 

Email

 

For all enquiries, please email: enquires@peonyandpetals.com

Kindly include your order number where applicable, so we can assist you promptly.

Collection Location (by appointment / booked slot)

Near Little Rainbow Nursery, Manor Park

64 Essex Road, London, E12 6RE

Collection Hours

  • Monday – Friday: 12:00pm – 6:30pm
  • Saturday – Sunday: 9:00am – 12:00pm

All collections must be collected at the chosen booked time slot. We cannot guarantee that alternative time slots will be available on the same day.

 

Response Times

 

We aim to respond to all enquiries within 24–48 hours, and as soon as possible during peak periods (e.g., Valentine’s Day, Mother’s Day, and seasonal launches).